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Aug 17, 2020

How a global gelatine manufacturer works with iseek to mitigate tech risk

GELITA is a global gelatine and collagen manufacturing company with an Australian base in Beaudesert, Queensland and also in Christchurch, New Zealand.

They manufacture high grade gelatine products for a wide range of consumer and commercial industries including food, health and pharmaceuticals.

“The original conversation with iseek was about a tech refresh of our IT infrastructure, from our factory in Beaudesert, into a data centre. But as the conversation progressed it became apparent that the best solution was to utilise their Cloud, with Connectivity back to our head offices in Australia and New Zealand,” said Josh Hemelaar of GELITA.

“Risk mitigation is a big focus for our company, we were continuously taking time to look at the risks and integrity of our data whilst it was onsite.

“Internet speed was also always a big issue.

“With iseek, we rest assured that both of these concerns are sorted by the experts, and we can get back to what we do best, gelatine production.

“We can’t speak highly enough of iseek, and in all honesty it didn’t just come with the initial solution. They’ve continued to work with us to propose new things both to improve our tech experience, and to save money,” said Josh.

iseek Managing Director, Jason Gomersal is happy with this result.

“One of the most pleasing things about the GELITA solution is the customer feedback that the service actually performed better hosted from our Cloud, in our Data Centre than it did when it was on-premises, both for their Queensland and New Zealand operations.”

“iseek clients are supported by a 24/7/365 local network operation centre staffed by people here in Australia, there’s no offshoring, this is a really important factor for us to ensure our clients receive the gold standard service they require,” said Jason.

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